Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

ariana schubert

May 10, 2023

5  out of  5 rating by ariana schubert
"Jordan was a pleasure to work with. I needed help with getting a couple quotes for rental properties and she was friendly and quick with responses. Definitely recommend this office if you are looking for insurance in Reno!"

Patricia Berg

August 16, 2022

5  out of  5 rating by Patricia Berg
"We just moved to Reno and called another Insurance Office. Very unhappy with my initial contact. I called Jacob Althage’s State Farm Office and was treated so professionally. We were given an appointment right away. Jordan and Makenna are just great! They are so professional and efficient. We were taken care of right away. Soooo happy we found Jacob Althage’s Office."

Alex Oggerino

July 24, 2022

5  out of  5 rating by Alex Oggerino
"Saved me a ton of money and made the whole process of getting insurance super easy!!"

Teague Loranger

July 22, 2022

5  out of  5 rating by Teague Loranger
"Excellent customer service"

Justin Gatrell

July 22, 2022

5  out of  5 rating by Justin Gatrell
"Very responsive and helpful!"

Aidan Keppel

July 22, 2022

5  out of  5 rating by Aidan Keppel
"Just absolutely slayed 💅🏼💅🏼 Great service"

The Icy Grizzly

July 22, 2022

5  out of  5 rating by The Icy Grizzly
"The staff here is great very professional and very helpful."

Hayden Jory

July 22, 2022

5  out of  5 rating by Hayden Jory
"Very friendly!"

Alice Wang

July 21, 2022

5  out of  5 rating by Alice Wang
"Jacob gave me a great deal on my 2021 Tesla. It is always a pleasure to talk with Jacob and his team. They are all incredibly nice and treat me like a person. Even though I canceled my insurance, they were so pleasant about it."

Brandon Dybalski

July 8, 2022

5  out of  5 rating by Brandon Dybalski
"My wife and I do the drive safe program. My app doesn't always send a message for updating mileage. They have always reached out to me and asked for updated mileage so I can continue to get my discount. I am also a fan of being contacted via text instead of via phone call like my other star farm agent back east."

D Ost

July 1, 2022

5  out of  5 rating by D Ost
"I was recommended to State Farm after I've spent the last 15 years under Allstate. Allstate however wanted to charge me a ridiculous amount for car and renters insurance on my own. I called Jacob's office for State Farm and they were extremely patient with my many questions and had the exact same insurance and services that Allstate had at an extremely lower amount. I signed up and have not regretted it since. The people at their office are nice, patient and super helpful and even saved me from a fine at the DMV. Their roadside service also is fantastic! I needed a car towed and still had Allstate's roadside service so I called the. They made me wait for over an hour with two kids only to cancel the service because they didn't have any towing services to help. They offered me the next morning. Are you kidding me!?! I then called State Farm, the tow truck was there in 10 minutes! I'm extremely happy with State Farm and highly recommend them."

Dawn Downs

June 12, 2022

5  out of  5 rating by Dawn Downs
"Best customer service in town!"

Steve Castillo Meza

June 11, 2022

5  out of  5 rating by Steve Castillo Meza
"Great service!!!"

McKain Murdock

June 7, 2022

5  out of  5 rating by McKain Murdock
"I had nothing short of a wonderful experience. All employees are friendly and caring. Makenna was extremely helpful and was able to answer all my questions!"

Patrick Romano

April 21, 2022

5  out of  5 rating by Patrick Romano
"They contacted me when I moved and have provided very helpful, professional, prompt and honest service. Very happy! Also State Farm had been giving me the best rates I can find for years."

Steven Renek

April 8, 2022

5  out of  5 rating by Steven Renek
"Jacob gave me the best quote and including rental insurance over my current Go-Auto who I would never recommend go see Jacob of State Farm in Reno Nevada you definitely won't be disappointed thank you"

Miguel Diaz

March 26, 2022

1  out of  5 rating by Miguel Diaz
"(Translated by Google) No one answers when you call to make a payment, especially on Saturdays (Original) Nadie contesta cuando uno llama para hacer un pago especialmente los sabados"

Frank Peterson

March 2, 2022

5  out of  5 rating by Frank Peterson
"Very helpful and concerned"

Seth Mayeux

April 30, 2021

5  out of  5 rating by Seth Mayeux
"Great customer Service!"

Robert Schneider, PT, DPT

April 30, 2021

5  out of  5 rating by Robert Schneider, PT, DPT
"Great service and sexy as hell....would recommend"

Chairman Mom

April 28, 2021

5  out of  5 rating by Chairman Mom
"I was curious about life insurance policies and Keara helped me by explaining the different options that SF offers. She was really patient and answered my multitude of questions. Definitely better customer service here than some of the other places I called."

Ashley Moïse

April 27, 2021

5  out of  5 rating by Ashley Moïse
"Very friendly and knowledgeable staff!"

Heather Knutson

April 22, 2021

5  out of  5 rating by Heather Knutson
"Like a good neighbor, Jacob was there! I was filling up my tank the other day, and went I got in my car to leave, it wouldn’t start! Jacob just happened to be at the gas station too, and came over and offered to get me a jump! One of his team members came over with jumper cables and got me on my way! I’ll be getting a quote for my auto insurance from Jacob’s office. Thanks again!"

Golf Dude

April 16, 2021

5  out of  5 rating by Golf Dude
"Great experience all around! Quick, easy, and very professional. Definitely will be recommending to family members and friends. Thanks for the great work."

Michael Okinaka

April 16, 2021

5  out of  5 rating by Michael Okinaka
"Very friendly staff and 5 star service!"