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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of daren

daren

October 31, 2024

5  out of  5
rating by daren
"Approachable, Helpful and Easy to talk to."
We responded:
"Daren - I'm so glad to hear it sounds like you received a great experience partnering with my team and I. Thank you for taking a moment to share your experience and the virtual "thumbs up" approval. We appreciate you! - Jacob Althage"
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Marco Romero

October 26, 2024

5  out of  5
rating by Marco Romero
"This company has been incredibly responsive and helped me every step of the way. I could not recommend them more. Marco"
We responded:
"Marco - Thank you for taking a moment to share your vote of confidence in me and my team! Our approach to well-being and financial security extends well beyond home and car insurance to include financial services, life insurance & tax efficient tools to GROW your wealth. We look forward to being your trusted partner for decades to come! - Jacob Althage"
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Rose Healion

October 25, 2024

5  out of  5
rating by Rose Healion
"Jessica's professionalism is unparalleled.She dug into our policies to find us the best coverage At the most affordable prices. She also made smart, well considered recommendations. She responded so quickly and was approachable, kind and helpful. If I could rate her more than five gold stars, I would!!! highly recommend!"
We responded:
"Rose - You nailed it! Jessica is the ultimate professional and prides herself in delivering nothing short of exceptional for her clients. Especially regarding businesses, life insurance and complicated risks anywhere in NV, CA, UT & AZ. We'll continue to earn your business with every call/email/text and look forward to serving you well into the future. - Jacob Althage"
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Chad Anderson

October 23, 2024

5  out of  5
rating by Chad Anderson
"Everyone is always so responsive! They have a great team. I have been recommending this group to all of my friends and family in Reno Nevada."
We responded:
"Chad - I'm sincerely so glad we were able to connect and you're taking full advantage of the team and the expertise/experience they bring to the table! In a world where you a lot of options, we're confident you've partnered with the best! - Jacob Althage"
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Tristan Pollock

October 10, 2024

5  out of  5
rating by Tristan Pollock
"Jacob is a true empath willing to sit through every question and help you find the best solution."
We responded:
"Tristan - Thank you for taking a moment to share your experience with us. It's such a pleasure being able to help your family plan for, build and safeguard your future! My team and I look forward to serving you well into the future and celebrating all your families' successes and joys! - Jacob Althage"
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Dallas Ahlberg

September 27, 2024

5  out of  5
rating by Dallas Ahlberg
"Best customer service I have received from a company in quite a while. Fast, efficient, friendly and actually helpful."
We responded:
"Dallas - I'm so excited to hear you were able to take advantage of partnering with us! We take pride in delivering value and purpose with every connection and I speak for my entire team when I say that we appreciate you choosing to partner with us. Thank you - Jacob Althage"
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Jessica Church

September 9, 2024

5  out of  5
rating by Jessica Church
"Jake and Roya are so friendly, helpful, and do a great job explaining everything…even saved me a lot of money. Thank you!"
We responded:
"Jessica - Thank you for taking a moment for the virtual shout out! I can speak for my entire team when I say it's been a pleasure partnering with you and we look forward to being on your team for a long time! Thank you! - Jacob Althage"
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Jill Fleming

August 30, 2024

5  out of  5
rating by Jill Fleming
"Excellent, attentive customer service. Highly recommend Jacob."
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Bernard Gorczynski

August 27, 2024

5  out of  5
rating by Bernard Gorczynski
"Roya was very helpful today in setting up the insurance for my car as a classic vehicle!"
We responded:
"Hello Bernard - Thank you for taking a moment to brag on your great experience with Roya! We offer personalized solutions for Classic Car Insurance throughout Nevada, Arizona, Utah and California. I appreciate the opportunity to partner with you! Thank you - Jacob Althage"
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Brian Goodwin

July 24, 2024

5  out of  5
rating by Brian Goodwin
"I recently had a truck kick a rock up at my windshield and cracked it. I called Jacob's office and they processed my glass claim extremely fast and efficiently. I had it replaced within less than a week."
We responded:
"Brian - Thank you for your review sharing your exceptional experience with us! I appreciate your trust in my team. We look forward to serving you well into the future! - Jacob Althage"
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Kelly Anton

July 20, 2024

5  out of  5
rating by Kelly Anton
"Amazing Customer service! 100% recommendation!!"
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Jamie LS

July 19, 2024

5  out of  5
rating by Jamie LS
"Jacob & his team are fantastic!! They saved us well over $100 a month on our policies (car, rental & rec vehicle) for equal or better coverage. I’ve worked with other companies that once I have the policy they’re MIA. I have regular communication with everyone on the Jacob Althage Team and they take a proactive approach I haven’t experienced with any other insurance provider."
We responded:
"Jamie - Thank you for taking a moment to share your experience with us! We pride ourselves on our communication and no-nonsense approach to providing solutions for our clients. I appreciate your trust in my team! Thank you - Jacob Althage"
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luke furgason

July 19, 2024

5  out of  5
rating by luke furgason
"Jacob and Jordan have proven to be very knowledgeable in their field and have been more than helpful with every question I've brought to them, would highly recommend"
We responded:
"Luke, thank you for the kind words! I'll be sure to pass along the compliment to Jordan and I'm glad you're able to lean on her expertise and know how! Thank you - Jacob Althage"
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Alex Farside

July 19, 2024

5  out of  5
rating by Alex Farside
"Jake is amazing! Can’t say enough good things about him and his business. He is somehow both professional, and makes insurance fun! Woo!"
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Paul Uresti

July 19, 2024

5  out of  5
rating by Paul Uresti
"Roya was incredibly helpful. I had so many questions and appreciate her patience and professionalism."
We responded:
"Paul - Thank you for the virtual "high-five" for Roya! We know not everyone gets excited discussing insurance, but it's such a core part of safeguarding and enhancing your future! I'm so glad you were able to take advantage of Roya, always patient and so knowledgeable! I appreciate your trust and look forward to serving you well into the future. Thank you - Jacob Althage"
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Erin Yeung

July 19, 2024

5  out of  5
rating by Erin Yeung
"Roya is awesome! She has taken such great care of us and clearly explains all of the different programs and options. It’s nice to have a friendly person who is knowledgeable and works to get us the best rate possible during these expensive times."
We responded:
"Erin - Thank you for the virtual "shout out" for our business partner Roya! I can't agree more, she's amazing! I'm so glad you're able to take advantage of her expertise and I thank you for your trust in safeguarding you and your loved ones. Thank you - Jacob Althage"
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Aaron Johnson

July 19, 2024

5  out of  5
rating by Aaron Johnson
"Everyone has been very helpful and responsive, highly recommend for all things insurance."
We responded:
"Aaron, thank you for your thoughtful review! Outside of our expertise on auto insurance and home insurance, we specialize in maximizing the financial and tax benefits of life insurance as well. Especially for business owners! Thank you - Jacob Althage "
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Christian Reviglio

July 19, 2024

5  out of  5
rating by Christian Reviglio
"Jacob is always willing to help and his knowledge is incredible. I love working with Jacob for my insurance needs."
We responded:
"Christian - Thank you for taking a moment to share your experience with my team and I! Working with phenomenal professionals like yourself is such a pleasure! We look forward to putting our expertise and knowledge to work for you and your clients. Thank you - Jacob Althage"
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Rory Butler

July 19, 2024

5  out of  5
rating by Rory Butler
"Jacob and his team consistently deliver excellent service to my clientele. Responsive, good communication, competitive pricing. I recommend them highly!"
We responded:
"Rory, thank you for the kind review! I'm so happy to hear your clients are taking advantage of my team's expertise, communication and our competitive pricing. We serve personal insurance, business insurance, life insurance and health/Medicare insurance in all of Nevada, Arizona, Utah and California. I appreciate your trust in our services! Thank you - Jacob Althage"
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Karen Hensel

July 18, 2024

5  out of  5
rating by Karen Hensel
"We were shopping for homeowners/auto insurance and came across their website where they support Eddy House, creates a safe place for at-risk youth and homeless youth in need, in Reno, NV. I contacted them and have not had to look any farther. Jacob Althage's office - Jessica, Jordan , and Jacob are knowledgeable, friendly, and very accommodating. If they don't know the answer, they find out. It is a no pressure office just making sure that you understand what you are getting for your money. Highly recommend them for all your insurance needs!!!"
We responded:
"Thank you Karen! It's such a pleasure getting to partner with amazing people like yourself and I speak for my entire team when I say we appreciate your trust to look after you and your family. It allows us to support our community that we love and live in! I look forward to partnering with you well into the future. Thank you - Jacob Althage"
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Sophie Bocks

July 12, 2024

5  out of  5
rating by Sophie Bocks
"Always a pleasure working with this StateFarm agent’s office for our home and auto insurance!"
We responded:
"Thank you for the kind review Sophie. We sure appreciate working with you. Thank you for trusting in my team!"
Profile photo of Caitlyn Rawlins

Caitlyn Rawlins

July 11, 2024

5  out of  5
rating by Caitlyn Rawlins
"I am always happy when talking with my agent and his assistants! They are so helpful and can find us great rates!"
We responded:
"Caitlyn - Thank you for choosing to partner with my team and I! We sincerely appreciate your trust in our products and services. I speak for us all when I say we look forward to serving you well into the future! Thank you - Jacob Althage"
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Wendy Jones

June 24, 2024

5  out of  5
rating by Wendy Jones
"Excellent service and recommendations! Thank you!!"
We responded:
"Wendy, thank you for taking the time to share your experience with others! I'm so glad you're able to take advantage of our knowledge, expertise and services. We're now offering auto insurance, home and life insurance as well as business insurance in all of Nevada, California, Arizona and Utah! I sincerely appreciate your trust in my team! Thank you - Jacob Althage"
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Angie Galliett

June 13, 2024

5  out of  5
rating by Angie Galliett
"Love them. They are always so responsive!"
We responded:
"Angie, thank you for trusting my team and I with your insurance and finance needs! We appreciate the kind review and look forward to serving you in the future. We're now licensed in all of Nevada, California, Arizona & Utah for all of your business insurance, auto, fire and life needs. Thank you for taking the time to share your experience with others! - Jacob Althage"
Profile photo of Silver Bullet

Silver Bullet

June 12, 2024

5  out of  5
rating by Silver Bullet
"Excellent service, Roya was exceptional, timely and very polite."
We responded:
"Thank you for the kind review! We take our commitment to our customers seriously and I'm so thrilled you were able to partner with Roya. She's a big part of how we collaborate together to ensure our partners receive polite, timely and thorough service. We serve all of Nevada, California, Arizona and Utah for all your business, auto, home and life insurance and financial needs! I appreciate your trust in us! - Jacob Althage"