State Farm® Insurance Agent Jacob Althage
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andy Kolasa
August 11, 2025
5
out of
5
rating by Andy Kolasa
"I had a client move to Reno, Jacob and his team member Roya were incredibly professional and very responsive. I will be sending all my friends in family in Idaho here contact info! 10/10 would recommend!!!"
We responded:
"Andy, thank you for taking the time to leave us this review! Your trust means the world to us and we appreciate the opportunity to deliver a phenomenal experience for you and your trusted client relationships. Thank you - Jacob Althage"
Karen Brite Glass
July 31, 2025
5
out of
5
rating by Karen Brite Glass
"Roya Ferguson is probably one of the most efficient agents that I've had the pleasure of dealing with, and that's rare for Bus Ins agents!! All my request are met with a smile and promptly done within the day if not the hour. I can not recommend this agent enough!"
We responded:
"Karen, thank you for taking a moment to brag on one of our shining stars - Roya! It's a pleasure to partner with you on your Business Insurance here in Reno, NV and I know I speak for my entire team when I say we look forward to earning your business every day. Thank you - Jacob Althage"
Daniel Churchill
July 31, 2025
5
out of
5
rating by Daniel Churchill
"Jessica was absolutely professional and friendly. She reach out to me after 1 year to let me know rates had dropped. Home, cars, RV and life insurance all in one place! Highly recommended giving them a call."
We responded:
"Daniel - Thank you for your trust in partnering with us and for the kind review of your interaction with Jessica! This is a perfect example of timing. We may not be the right fit for the moment, but we deeply value creating new connections for when the time IS right! Thank you for the opportunity to serve you with your home insurance, auto insurance, RV and life insurance! We look forward to serving you well into the future! - Jacob Althage"
Dave Eli
July 30, 2025
5
out of
5
rating by Dave Eli
"Working with Jessica Johnson at Jacob Althage - State Farm Insurance was a fantastic experience. She was professional, responsive, and made the process easy. Best of all, she helped us reduce our insurance costs by nearly half while still improving our coverage. Highly recommend Jessica and the team!"
We responded:
"Dave - Thank you for taking time to give Jessica a virtual "high five" and for the phenomenal review! It sounds like Jessica delivered on our ethos of providing exceptional service, a consultative approach and create raving fans! I appreciate your trust in my Agency and I look forward to serving you and your family. - Jacob Althage"
Ash Hansen
July 28, 2025
5
out of
5
rating by Ash Hansen
"Staff is always helpful and lovely to work with. Great rates for good insurance. 10/10 recommend."
We responded:
"Ash, THANK YOU for the kind review! I'm glad to hear that you've had such phenomenal experiences with us and are taking advantage of the competitive rates. My team and I are looking forward to serving you! - Jacob Althage "
Alicia Acosta
July 19, 2025
5
out of
5
rating by Alicia Acosta
"Amazing and efficient service. Jacob walked us through all different coverages for our auto policy and was never pushy. So happy I was able to leave within the hour with an auto policy."
We responded:
"Alicia - Thank you for visiting my office and for partnering with me on your auto insurance needs! It's always a pleasure getting to sit down with our customers and friends. We're always a call, text, click or visit away when you need us! Thank you for taking time out of your day to share your experience, I appreciate it! - Jacob Althage"
Kim Caldwell
June 18, 2025
5
out of
5
rating by Kim Caldwell
"Always very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
James Toste
June 16, 2025
5
out of
5
rating by James Toste
"Very pleasant and helpful folks to work with. They answer all of my questions, and go above and beyond to help me understand different insurance terminology and assist with getting my discounts."
We responded:
"James - Thank you for the kind review and for sharing your experience with my State Farm Agency team. We genuinely strive to deliver for every client with every opportunity. I'm glad you've found value in a strategic partnership with us! Thank you - Jacob Althage"
Cosey Gibson
June 16, 2025
5
out of
5
rating by Cosey Gibson
"Jacob and his team are fantastic! They have been extremely communicative and personal, we feel that we have an excellent relationship with them. It has given us peace of mind knowing they can assist us with any and all insurance needs."
We responded:
"Cosey - Thank you for taking a moment out of your day to share your experience with my team! It has been such a phenomenal experience partnering with you on your home and business insurance needs. My team and I look forwarding to serving you well into the future! Thank you - Jacob Althage"
Dr. Wonder Woman 4 USA
May 30, 2025
5
out of
5
rating by Dr. Wonder Woman 4 USA
"I recently moved all of my insurance needs to THIS State Farm office, because I wanted lower prices and exceptional customer service. Boy, did did I get both in spades! Today I asked to speak with Jacob or Jordan, but they were both working with other customers. "Perhaps I can answer your questions?" Roya offered, and for the next 30 minutes, I grilled her with an onslaught of rapid-fire questions about every sevice, opportunity and option available for my homes, cars and rental properties that were now insured by her boss's agency. She didn't flinch and answered my questions confidently, completely and professionally... she didn't miss a beat! Most people can't handle my no-nonsense style, but Roya did... she passed MY test. Give her a raise, Jacob!"
We responded:
"Thank you for giving us the OPPORTUNITY to earn your 5-star review! Every Agent in my office is fully licensed and will work diligently to be your strategic partner with every call, click, text or visit. Roya is a solid professional and expert in her field. I'm so glad you were able to take advantage of her knowledge and expertise as it relates to your auto insurance, home insurance, and rental property insurance here in Reno, NV. We look forward to serving you well into the future! - Jacob Althage"
Lauren Edwards
May 2, 2025
5
out of
5
rating by Lauren Edwards
"Jessica speedily set up our auto insurance on a tight deadline despite already being involved in long meetings. She made recommendations that lowered our costs while improving our benefits, including details that made sense for our unique situation, things I could not have known to ask about. She answered questions expertly, and with warmth and charm. Previously, she had already prepared our homeowners policy. I had compared multiple companies and was surprised that State Farm easily stood out. Jessica herself was a standout as well. Highly recommend."
We responded:
"Lauren - Thank you for the glowing review for Jessica! She's an absolutely professional and I'm so glad to hear you were able to take advantage of her expertise. When it comes to home insurance, auto insurance, business and life coverage the secret is out... we compare EXCEPTIONALLY well! We're beyond thrilled to be your strategic partner and look forward to earning your business with every call. Welcome! - Jacob Althage"
Rachel Schupe-Mendoza
April 24, 2025
5
out of
5
rating by Rachel Schupe-Mendoza
"I am very pleased with the service I review at Jacob Althage office. Roya is always informative and pleasant. Great agency"
We responded:
"Rachel - Thank you for taking a moment to share your great experience with my State Farm Agency! I'm so glad to hear you were able to take advantage of our experience and personal service. Just like yourself, our customers often describe the experience and our insight as informative and pleasant! Thank you for choosing us to be your strategic partner! - Jacob Althage"
Brandi Jo Crowe
April 10, 2025
5
out of
5
rating by Brandi Jo Crowe
"Roya was amazing!! Very personal , had me laughing when I needed it the most. We need more Royas in the world. Thank you for a wonderful experience"
We responded:
"Brandi - I'm thankful to hear of your exceptional experience and I'm so glad you had the chance to partner with Roya! I couldn't agree more, she's simply incredible. Thank you for trusting us to look after you and your interests. We look forward to our next opportunity to serve you! - Jacob Althage"
Teagan
April 9, 2025
5
out of
5
rating by Teagan
"Jacob is absolutely amazing! He made everything so simple for me and helped me so much. I literally could not have done anything without his help. I highly recommend him! He was so caring and accommodating. By far, the easiest person to work with!"
We responded:
"Teagan - It's been such a pleasure to partner with you and I speak for our entire team when I say we're so thrilled to be your trusted partner as you continue to level up your life! We'll be available to strategically guide you through all life's little (and BIG!) moments. I appreciate your trust and we look forward to being a valued part of your success story! - Jacob Althage"
Angie Wynne
March 31, 2025
5
out of
5
rating by Angie Wynne
"Roy’s helped me this morning with getting my odometer reading done, she’s so pleasant and kind. I’m so very happy with State Farm!"
We responded:
"Hello Angie - Thank you for the glowing review of our State Farm team here in Reno, NV and the guidance they offer on our auto insurance! I appreciate your trust and your choice to partner with us on your auto insurance, home insurance and other services. We now cover all over Nevada, California, Utah and Arizona! - Jacob Althage"
Brianna Mick
March 29, 2025
5
out of
5
rating by Brianna Mick
"The State Farm Agents that I have dealt with have always been prompt and helpful in their communications."
We responded:
"Brianna - Thank you for taking a moment to share your experience with our Agency! I'm glad to hear you've been able to take advantage of my team's speed, accuracy and effectiveness with your policies. We're now serving all of Nevada, Arizona, California and Utah for all of your home insurance, business insurance, auto insurance and life insurance needs! Thanks again! - Jacob Althage"
Denise Hamrick
March 28, 2025
5
out of
5
rating by Denise Hamrick
"They always answer the phone in person and answer all my questions and concerns. Have been with State Farm since 1998"
We responded:
"Denise - Thank you for the kind review! I speak for my entire team when I say we appreciate your trust and the opportunity to earn your business with every call/click/text. We look forward to serving you well into the future. - Jacob Althage"
Ashley Henke
March 11, 2025
5
out of
5
rating by Ashley Henke
"Roya was AMAZING! I just got a new vehicle and she got my policy updated so fast with my new car. Buying a car is hectic and a long process but getting insurance set up on it was the easiest thing to check off my checklist!"
We responded:
"Ashley - Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Jacob Althage"
Willie
March 11, 2025
5
out of
5
rating by Willie
"Very helpful and professional. Thanks"
We responded:
"Hello Willie - I wanted to take a moment to sincerely thank you for sharing your experience! I speak for my entire team when I say we appreciate the opportunity to look after your interests and will continue to earn your trust at every opportunity. Thank you - Jacob Althage"
paul clauson
March 8, 2025
5
out of
5
rating by paul clauson
"Roya went out of her way to make sure I got the help I needed today. I can’t say enough about this office. They actually care about their clients. A+"
We responded:
"Paul - Thank you for choosing to partner with us on your insurance needs and I'm so glad you were able to experience the care and expertise Roya delivers every day. I appreciate your trust in my team! - Jacob Althage"
Marisol Rocha
March 3, 2025
5
out of
5
rating by Marisol Rocha
"Jessica and Jacob were awesome teaching me about life insurance and setting me up with a plan! Jessica took over an hour explaining my options in detail and it was a great experience obtaining a life insurance policy, something that can be so daunting!"
We responded:
"Marisol - Thank you for partnering with us and CONGRATS on doing incredible things for yourself and your loved ones! There are some incredible advantages to setting this up early and I'm so happy to see you taking advantage. Thank you for trusting in us to help you along the way! - Jacob Althage"
Marlene Schehl
March 3, 2025
5
out of
5
rating by Marlene Schehl
"Letting everyone know that if you need assistance with your car insurance then Roya with Jacob Althage State Farm is the one to go. She sorts the problem out professionally and fast. Giving you great peace of mind! I highly recommend them."
We responded:
"Marlene - Thank you for taking a moment to give our incredible business partner, Roya, a well-deserved shout out! She really has a talent for conquering any complex and complicated situation. In today's difficult home insurance and auto insurance market we excel in delivering solutions! Thank you - Jacob Althage"
D A
February 28, 2025
5
out of
5
rating by D A
"Roya did an excellent job helping me out, and very timely. Thanks again."
We responded:
"Thank you for sharing your 5-star experience with my time, Roya in particular! It's always such a pleasure to hear of our community taking advantage of her care and expertise with their business insurance, life insurance, home & auto insurance here in Reno, NV. We also serve all of Nevada, California, Utah and Arizona! Thanks again - Jacob Althage "
Droid Motorola
February 27, 2025
5
out of
5
rating by Droid Motorola
"Roya is a prompt, professional, knowledgeable, soul. I barely hit send on a text and she resolves my inquiry or request. Refreshing service in this cold world. Compensate her well, she deserves it. Thank you."
We responded:
"Thank you for sharing your exceptional experience with Roya. I couldn't agree more, she's incredible! I appreciate your trust in my team and I look forwarding to partnering with you in the near and distant future. Thank you - Jacob Althage"
Kristin Sibrian
February 26, 2025
5
out of
5
rating by Kristin Sibrian
"I had a wonderful experience with this State Farm office. I randomly called for a homeowners quote and received it the same day. Jessica Johnson worked her magic and I ended up bundling my autos, and motorcycles with the HO and got a very good deal beating the pants off Progressives rates. She is so knowledgeable about the products and applied credits that I didn’t know existed. Once this was finalized I opted for a life insurance policy as well. Obtaining insurance is never fun but I really feel like Jessica did the heavy lifting for me. I highly recommend this agency, and Jessica as well."
We responded:
"Kristin - Thank you for sharing your experience with my team and Jessica in particular! I agree, when it comes to connecting people with exceptional options regarding their auto insurance, home insurance, life insurance and business insurance we pride ourselves on delivering BIG whenever possible! Thank you for trusting in us - Jacob Althage"